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The L. STROETMANN SAAT GmbH & Co. KG was founded in 1791 and is managed in the sixth generation today.
The trade of seeds, crop and pet food ranges over whole Germany.
The L. STROETMANN SAAT GmbH & Co. KG counts on committed, creative employees and reliable suppliers, who are all decisive for the customers' confidence.
Effective Contact Management with GEDYS IntraWare 7 CRM
Challenges
Lotus Notes already exists as an infrastructure, therefore search for a Lotus Notes based CRM
The CRM system has to be easily and intuitively operable and highly functional at the same time
Sales monitoring and the easy and fast distribution of customer information are necessary
Individual provision of data per field manager
Own enterprise resource planning system (own development) has to be connected to a standard CRM solution
Ability to run Lotus Notes, ERP and CRM system on one server has to be assured
Results
Implementation of the GEDYS IntraWare 7 modules Contacts, Office ,Portal, Pump and Schedule based on Lot us Notes
Implementation of the GI7 Contacts database for a central address storage and management
Integrated function for mass correspondence in GI7 Contacts
Interface to the ERP system
"Together with the GEDYS IntraWare Team the big challenge was to involve all employees in the forward-looking expansion of our IT environment. The transition went very well and within the planned time. Since the first day, our employees have been working very intensely with the newly implemented GEDYS IntraWare CRM solution."
Dr. David Schüppler, Managing Director L. Stroetmann Saat GmbH & Co KG
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